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      Cafe Kubal out of prime location at Syracuse Airport

      Cafe Kabul will close its kiosk location at the Syracuse Airport on March 31.

      Travelers at Hancock Airport will soon find a new coffee shop in one of the prime locations the facility has to offer. The owner of the Syracuse coffee company Cafe Kubal says he's been told Dunkin Donuts is moving in. Cafe Kubal will close its airport location Friday.

      Last spring, Cafe Kubal owner Matt Goddard says local officials, including the airport commissioner reached out to him, wanting him to open a location at the airport. Goddard moved in.

      "It is a very prime location, probably the best location in the whole airport, he said. "Now, its going to be a 'big box company' instead of me - I don't quite know what to do with that," Goddard said.

      Goddard says the new concession company, Creative Food Group, may offer him smaller space somewhere else in the airport, but that deal is not a sure thing, Goddard said.

      Creative Food Group will also bring in a Jamba Juice, Johnny Rockets, New York Times Books and News, and a Middle Ages Brewing Pub. Construction of these new facilities will start April 1 and some should open as soon as June.

      Executive Director of the Syracuse Airport, Christina Callahan, says the new contract with Creative Food Group is offering passengers what they've been asking for.

      "People have wanted Starbucks. They've wanted Dunkin Donuts. The proposal that we ultimately selected included Dunkin Donuts among other franchises. It was about the entire package," says Callahan.

      Hibi Pendleton and her friend, Alice Virden-Speer are from Hamilton, but always look forward to stopping at Cafe Kabul when they visit Syracuse. Both were disappointed to hear that the local coffee brewer won't be at the airport anymore.

      "I think it's nice to have a local company in the airport when someone lands in Syracuse," says Virden-Speer.

      "Dunkin Donuts can do whatever it wants but if its precludes having Cafe Kabul there, I think that would be a very bad thing," says Pendleton.

      In this post on his company's website, owner Matt Goddard opens up about the change at the airport. He says," During our last few months at the airport, the quality of our product suffered. We were not permitted to train the airport employees during the transition of the concessioner's contract. As a result, the rigorous standards we hold ourselves to were not being met. For that, I would like to apologize. Our customers deserve the best we can give them, no matter what."

      You can share your thoughts on this with officials at the airport by clicking here.

      In this post http://www.cafekubal.com/letter-matt-godard/ on his company's website, owner Matt Goddard opens up about the change at the airport. He says," During our last few months at the airport, the quality of our product suffered. We were not permitted to train the airport employees during the transition of the concessioner's contract. As a result, the rigorous standards we hold ourselves to were not being met. For that, I would like to apologize. Our customers deserve the best we can give them, no matter what."

      According to this report , Creative Food agreed to pay the new airport authority a percentage of its sales, for a minimum annual payment of $500,000, and invest $3.3 million to develop the concession space. Creative Food's concession will occupy 15,000 square feet of space, up from 8,500 currently occupied by Delaware North, which had proposed bumping its space to between 11,000 and 12,000.