New info for ticketholders after SSO suspends season

Syracuse Symphony ticket holders are still stuck trying to figure out if there's any recourse one day after the organization suspended its season.

The Symphony has said there will be no refunds, because they do now have the money to make those payments. CNY Central contacted the State Attorney General's office to find out if there is a way ticketholders can get their money back. A spokesperson told us that if you have a ticket for the Symphony, you can contact the local branch of the Attorney General's office at 448-4848 to let them know about your situation. The AG's office says to hold onto your ticket and any receipts or other documentation you may have.

They say they are not sure at this time what they can do, but they need to receive complaints from consumers before they can act.

Meanwhile, the Syracuse Opera is reaching out to those Symphony ticket holders, offering them 30 percent off tickets to the upcoming production of The Pearl Fishers. The discounted rate is available in all sections except the $18 tickets and is subject to availability.

The performance will be Friday, April 8, at 8:00 p.m. and on Sunday, April 10, at 2:00 p.m. in the Crouse-Hinds Theater of the Civic Center in downtown Syracuse. For more information, click here.

To use this special discounted offer, you must bring your SSO tickets to the Syracuse Opera Box Office at 411 Montgomery St., Syracuse, NY.

For questions about the ticket offer, call (315) 476-7372 or (315) 424-8200.

Syracuse Symphony board members have suspended the orchestra for the rest of the season. This also means some layoffs are coming.

There were stunned looks among musicians and staff when they were told the news Tuesday night. Hugs and tears were shared knowing that layoffs are coming.

The current head of the symphony said 3 problems led to the suspension: no more cash on hand, debt that is too large, and a lack of an agreement with musicians to cut wages next year.

"We're calling this a suspension because the board felt the need to seek legal counsel in what we would become after the suspension," said Paul Brooks, SSO Interim Executive Director.

The suspension means layoffs for 61 core musicians and 14 musicians used for expanded symphony performances. Also, 12 full-time staffers and 6 part time will lose their jobs.

The board will meet in one week to discuss the next step for the symphony. They will talk about what kind of orchestra might be sustained in the future.

If you hold symphony tickets past this weekend, you are out of luck. No refunds are available because there is no money left.

The Syracuse Symphony's board of directors meets at 5pm on Tuesday with the orchestra's immediate future on the agenda.Suspending operations for the year is a possibility for the cash-strapped organization, with word that the fundraising goal for March is still over $100,000 short.

Board members we spoke with this afternoon do not want to comment publicly until after the meeting, but say they are agonizing over the tough decisions.

The musicians' union tells us it is 'hopeful' that another option will be found. Local 78 spokesman John Garland says 'suspension is a big mistake' and a betrayal of trust for the thousands of people who've donated this year, to the 'Keep the Music Playing' campaign. Garland also says musicians have offered concessions, including a proposed $715-thousand in cuts for next year, and perhaps more. There's a tentative union meeting with management set for Thursday. There are 61 'core' musicians, with another 13 who play when extras are needed. Most plan to be at tonight's meeting.

The 'Keep the Music Playing' campaign has attracted 2,287 donors, who've given $719,153 as of last Friday.Right now, it's short $100,847 on the March goal. The Symphony says it needed $1.75 million by August to finish out the season.