The New York State Department of Motor Vehicles (DMV) office at Western Lights Plaza in Syracuse announced that it will be open on Saturdays.
The DMV said beginning on Saturday, September 7 and continuing through November 23, the office will be open from 8 a.m. to noon on Saturdays to better serve their customers.
The Saturday hours are being offered on an experimental basis to help determine customer interest in having DMV offices open for extended hours in the future, according to the DMV.
The DMV said that expanded hours are part of the new, New York DMV Customer Service Initiative with the goal of improving customer service. This will be accomplished through a number of steps in addition to the extended hours including offering additional transactions on the DMV website and reducing Call Center response times.
The Syracuse DMV Office located in Western Lights Plaza is also open Monday through Friday from 8:30 a.m. to 4 p.m.